7kbd Privacy Policy

Last Updated: January 2026

7kbd ("we", "our" or "platform") places the highest priority on protecting the privacy of Bangladeshi players. This privacy policy explains what information we collect, why we collect it, how we use and store that information, and what rights you have.

By using 7kbd's website or services, you are agreeing to the terms of this policy. Please read this policy carefully. If anything seems unclear, contact us at [email protected].

Important: This policy applies only to 7kbd's own services. We are not responsible for the privacy policies of third-party websites or services.

1 What Information We Collect

7kbd collects various types of information that help us operate and improve our services. The categories of information collected are described in detail below:

1.1 Identity Information

The information you provide during account registration includes:

Full name and date of birth (for age verification)
Email address
Mobile number
Password (stored in encrypted form)

1.2 Financial Information

For processing transactions, we may collect the following information:

bKash, Nagad or Rocket mobile wallet number
Deposit and withdrawal history
Transaction amounts and dates

Please note: We never store complete bank account numbers or sensitive credit card information.

1.3 Technical Information

Information collected automatically when you visit our site:

IP address and device information
Browser type and operating system
Pages visited and time spent
Information collected from cookies and similar tracking technologies

1.4 Gaming Activity Information

To ensure responsible gaming and security, we store:

Game play history and statistics
Bet amounts and win/loss records
Session duration and frequency
Bonus and promotion usage records

2 Purpose of Information Use

7kbd uses collected information only for specific and legitimate purposes. We process your information for the following reasons:

2.1 Service Operation and Development

Account creation, verification and management
Processing financial transactions — completing deposits and withdrawals
Providing gaming services and managing bonus offers
Identifying and resolving technical issues on the platform
Improving the overall user experience

2.2 Security and Fraud Prevention

Detecting unauthorized account access and fraudulent activity
Complying with anti-money laundering (AML) regulations
Age verification — ensuring services are available only to individuals aged 21 and above
Preventing the creation of multiple accounts

2.3 Communication and Support

Providing customer service — resolving issues via live chat and email
Sending important account-related notifications
Informing you about technical updates and service changes

2.4 Responsible Gaming

Identifying risky gaming behavior and providing support
Keeping self-set limits in effect
Providing self-exclusion options where necessary

3 Sharing Information with Third Parties

7kbd does not sell or rent your personal information. However, information may be shared in the following circumstances as required to operate the service:

3.1 Service Provider Partners

We work with trusted third-party service providers who assist in operating our platform — such as payment processing services (operators of bKash, Nagad, Rocket), game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) and IT infrastructure service providers. These partners are bound by confidentiality agreements with us and may only use information for specified purposes.

3.2 Legal Obligations

If disclosure of information is required by legal process, court order, or direction from a regulatory authority, 7kbd will comply with that obligation. In such cases, we will endeavour to notify you in advance wherever possible.

3.3 Fraud Prevention

To prevent fraud, scams, or any other illegal activity, we may share necessary information with relevant authorities or industry bodies.

4 Cookies and Tracking Technologies

7kbd uses cookies and similar technologies to improve website functionality and personalize your gaming experience.

Essential Cookies

These cookies are required for the website's core functions — maintaining login sessions, verifying security tokens, and remembering your preferences. Without them, the site will not work properly.

Analytics Cookies

Used to collect statistics on site usage — which pages are visited most, how users navigate the site, and similar information that we use to improve our services.

Cookie Controls

You can disable cookies from your browser settings. Keep in mind that disabling essential cookies may prevent some 7kbd services from working properly. Detailed cookie management instructions are available in your browser's help section.

5 Data Security Measures

7kbd applies multiple layers of security measures to ensure the safety of your information.

SSL Encryption

All communications on our site are protected by SSL/TLS encryption. You can confirm this by looking for the padlock icon in your browser's address bar.

Secure Data Storage

Stored information is kept in encrypted format. Passwords are always stored in hashed form — never as plain text.

Access Controls

Only authorized staff may view user information, and only for specific tasks. All access is logged and reviewed regularly.

Regular Security Reviews

Our security systems are tested and updated regularly to maintain the latest cybersecurity standards.

Please note: No method on the internet is 100% secure. However, 7kbd is committed to ensuring the highest technical and organizational security measures. If you become aware of any security risk, please notify us immediately at [email protected].

6 Data Retention Period

7kbd retains your information only for as long as necessary. The retention period depends on the type of information and applicable legal obligations.

Active Account

While your account is active, all information required to provide the service is retained. This includes your gaming history, transaction records, and account preferences.

After Account Closure

Even after an account is closed, financial transaction records and identity verification information are retained for a specified period for legal and regulatory reasons. Once that period has passed, the information is securely deleted or anonymized.

Data Deletion Requests

You may request that your personal information be deleted. However, information that must be retained due to legal obligations may not be possible to delete before the designated time. In such cases, we will inform you in detail.

7 Your Rights Regarding Your Information

As a 7kbd user, you have certain important rights regarding your personal information:

Right to Access

You may request to view the information stored in your account at any time. We will provide you with a complete list clearly showing what information we hold.

Right to Rectification

If your information is incorrect or outdated, you may request a correction. Our support team will update the information after verification.

Right to Object to Processing

In certain circumstances, you may object to the processing of your information. Please note that without some processing (such as security and legal obligations), 7kbd will not be able to provide its services.

Right to Data Portability

You may receive a copy of your information in a machine-readable format. To make this request, contact us at [email protected].

Exercising Your Rights: To exercise any of the above rights, email [email protected]. We will endeavour to respond to your request within 30 working days. Additional information may be required to verify your identity.

8 Protection of Minors' Information

Restriction for Those Under 21

7kbd provides services only to individuals aged 21 or above. We do not knowingly collect any information from those under 21.

Through our age verification process, we ensure that only adults are able to use our platform. If we learn that a minor has created an account, we will immediately close that account and delete the collected information.

9 Changes to the Privacy Policy

Policy Update Process

7kbd reserves the right to update this privacy policy as needed. If significant changes are made, we will notify you by any of the following means:

By displaying a notice on the website
By sending a message to your registered email address
By showing a notice when you log in to your account

Continuing to use 7kbd after a change indicates that you have accepted the updated policy. We therefore recommend reviewing this page regularly.

10 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this privacy policy, 7kbd's support team is always ready to help.

Contact by Email

For any privacy-related requests or questions, email us at: [email protected]

In your email, include your account name, the subject of your request, and a detailed description so we can assist you quickly. Our support team provides assistance in both Bengali and English.

Live Chat Support

For urgent matters, you can speak with us directly through 24/7 live chat support. Live chat is available after logging in to the 7kbd platform.